Insight

Gain Insight and control of household energy usage

When people know more about their energy consumption and electricity rates, they’re bound to make better decisions about how much energy they use and when they use it. Tendril Insight is an in-home display (IHD) that communicates with networked smart devices, such as thermostats, electricity meters and outlets, and displays information about energy consumption, rates and cost of use. Empowered with real-time information, energy consumers can save money, improve efficiency and participate in utility programs. Energy service providers benefit from a reliable communication channel to improve energy efficiency, drive demand response, and reduce customer service incidents. With the Insight, consumers gain a better understanding of their energy usage and energy service providers can engage customers to balance energy demands. Through text messaging and a variety of visual alerts, energy service providers can inform consumers about load control and pricing events, as well as pertinent messages such as rebate opportunities and tips to help reduce cost and load during peak demand periods. Providing information to and interacting with customers has shown to increase customer satisfaction. Energy providers can use the Insight as part of their demand response and energy efficiency programs to help their customers:

• Reduce energy costs and environmental impact by better understanding and controlling home energy consumption
• Track energy usage and cost across the hour, day and month and provide insight into the monthly bill ahead of time
• Actively participate in energy efficiency programs while maintaining personal control

Make more informed decisions based on real-time information

The Insight provides consumers with comprehensive information about their energy consumption, including:

• Current household energy use in both kilowatts and dollars-per-hour
• Daily energy cost, including comparison to previous day’s cost
• Cost of electricity in real time
• Monthly bill tracking with up-to-date billing information and an estimated end-of-month bill
• Demand response event messages

Consumers can also set personal alerts to help them manage energy use more efficiently. Programmable alerts notify the user when price, household usage, monthly bill, or cost-per-hour exceeds a specified limit. With homeowners actively tracking and managing their energy bill, end-of-the-month surprises are eliminated and call center volume can be reduced. Contact us today for more information or to speak with a technical specialist. Tendril products are available through participating energy service providers. Contact your utility with inquiries and requests for available Tendril products.