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Customer Engagement in the Digital Age: A Blueprint for Success from AEP I&M Webinar

In this webinar, representatives from I&M detail elements of their initiative to meet customers where they are, including the use of emerging technologies to communicate and share information. They also provide an overview of their innovative work with Tendril, Google and Amazon to leverage smart speakers as part of their engagement strategy.

You will learn about:

-Utility engagement best practices for the digital age
-Insights and learnings in developing a smart home strategy
-IT implementation considerations

 

 

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